Privacy Policy

COLLECTION OF YOUR PERSONAL INFORMATION

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Protecting your private information is our priority. This Statement of Privacy applies to www.cindyhedlintherapy.com, and Cindy Hedlin Therapy and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Cindy Hedlin Therapy include www.cindyhedlintherapy.com and Cindy Hedlin Therapy.

The Cindy Hedlin Therapy website is a mental health practice website. By using the Cindy Hedlin Therapy website, you consent to the data practices described in this statement.

 

SHARING INFORMATION WITH THIRD PARTIES

Cindy Hedlin Therapy does not knowingly sell, rent or lease its customer lists to third parties.

Cindy Hedlin Therapy may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cindy Hedlin Therapy, and they are required to maintain the confidentiality of your information.

Cindy Hedlin Therapy may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cindy Hedlin Therapy or the site; (b) protect and defend the rights or property of Cindy Hedlin Therapy; and/or (c) act under exigent circumstances to protect the personal safety of users of Cindy Hedlin Therapy, or the public.

 

RIGHT TO DELETION

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and

Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

  • Comply with the California Electronic Communications Privacy Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

CHILDREN UNDER THIRTEEN

Cindy Hedlin Therapy does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

 

E-MAIL COMMUNICATIONS

Cindy Hedlin Therapy does not utilize marketing or promotional email campaigns. Clients and potential clients are only emailed in response to voluntary outreach, inquiries, and requests for services made by clients and potential clients through this website.

Please note that email is not a secure form of communication. When contacting Cindy Hedlin Therapy through this website, only provide information that you feel comfortable being sent via email. Therapy sessions and the HIPAA-compliant client portal are confidential methods of communication, which can be used to discuss further details about why you are seeking therapy.

 

CHANGES TO THIS STATEMENT

Cindy Hedlin Therapy reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

CONTACT INFORMATION

Cindy Hedlin Therapy welcomes your questions or comments regarding this Statement of Privacy. If you believe that Cindy Hedlin Therapy has not adhered to this Statement, please contact Cindy Hedlin Therapy at:

550 Water Street, Building L, Suite 2

Santa Cruz, CA 95060

(831) 531-7212

 

Effective as of November 21, 2023